Plans and limits

Jotifi has two plans. Starter is free and has a limit for each kind of item. Pro is paid, monthly or yearly, and has significantly higher limits. Both plans include encrypted sync on every device.

What Pro adds#

• Significantly increased limits for projects, tasks and notes, task lists and whiteboards, calendars and spreadsheets, and storage and files.
• Sharing: send invitations with editable or read-only access. See Share a project or item.

Starter limits#

A project someone shares with you doesn't count toward your limits. Anything you add to it counts toward its owner's.

Items in Recently deleted don't count toward the item limits, but their files and content still count toward your storage until they are deleted for good.

See your plan and usage#

app.jotifi.com

On Pro, the plan card at the top shows your plan, when it renews or ends, the price and the store you pay through. During a trial it shows when the trial ends, to the minute, and the price it renews at, or that automatic renewal is off.

Upgrade to Pro#

1. Open Subscription as above, then select Upgrade to Pro.
2. Choose Pro Annual or Pro Monthly. The price and any free trial are shown before you buy.
3. Select Continue, or Start 7-day free trial when your store offers the trial, then confirm the purchase with your app store or, in the web app, on Jotifi's secure website.

Where you pay depends on where you buy: the App Store on an iPhone, iPad or Mac, Google Play on Android, the Microsoft Store on Windows, and Jotifi's secure website in the web app. If buying isn't available on a device, Jotifi says so; a subscription bought on another device still unlocks Pro there.

A subscription belongs to the Jotifi account you were signed in with when you bought it. Each Jotifi account, and so each of your workspaces with its own account, needs its own subscription.

Try Pro free for 7 days#

Where your store offers it, Pro starts with 7 days free. Your App Store, Google Play or Microsoft Store account decides whether you can have the trial. Subscriptions bought in the web app have no trial.

• On a Starter account that can have the trial, Jotifi shows the offer, Try Pro for 7 days, once after you sign in. Close it, or select Continue with Starter (free), to stay on Starter. It can show once more, at least 7 days later, after you have used Jotifi on 3 more days.
• The offer sets out the 7 days: Pro unlocks today; on day 5 it is still free and you can cancel any time in your store account; on day 7 billing starts at the price of the plan you chose. A plan that includes the trial says Includes 7 days free.
• To start, choose a plan, select Start 7-day free trial and confirm with your store.

Subscription shows when the trial ends and what it renews at. Jotifi doesn't send a reminder of its own before the trial ends. To pay nothing, cancel in your store account before the trial ends; for the App Store, at least 24 hours before.

Accept an invitation to try Pro#

If Jotifi invites your account to try Pro, the invitation opens once in the app and stays on Subscription as Try Pro for 7 days until the date shown under it. Select Start my 7 days to accept: your 7 days start then, no payment details are needed and nothing is charged when they end. Not now puts it away. To keep Pro afterwards, select Choose a subscription on Subscription.

Restore, change or cancel a subscription#

On the Subscription page:

• Restore purchases finds a subscription you already bought with this device's store account.
• Manage billing (on Pro) opens the place where you pay, to change or cancel.
• Change plan switches between monthly and yearly, where your store allows it.

You can also cancel in your App Store, Google Play or Microsoft Store account, or on Jotifi's secure website if you bought Pro there. Deleting your Jotifi account doesn't cancel a store subscription.

When you reach a limit#

Nothing is ever deleted because you reached a limit or moved back to Starter. You can still open, change, complete, export and delete everything you have. What stops is anything that adds more:

• Creating an item that would take you over a limit.
• Restoring a deleted item, if that would take you over a limit.
• Uploading files beyond your storage or file limit.

Jotifi tells you which limit is in the way. If you have more than Starter allows, for example after Pro ends, you can add content again once you are back within the limits. To get there, delete what you no longer need, or upgrade to Pro. Deleting items and files for good frees the storage they use.

Pro while you are offline#

If you stay offline, Pro keeps working for 30 days past the end of the subscription period Jotifi last confirmed. After that, until you connect again, Starter limits apply to anything new. Everything you already have keeps working.