Jotifi
Sign inGet Jotifi

Account

Delete your Jotifi account

Last updated: 3 July 2026

To protect your account, Jotifi account deletion must be requested from inside the signed-in app. We use your existing Jotifi sign-in (email/password, Google, or Sign in with Apple) to verify that you are the account holder. This website does not accept deletion requests — follow the steps below in the app on any platform.

Before you start

  • Sign in to Jotifi with the account you want to delete.
  • Deletion is permanent for your account profile, cloud-synced data, and billing records we hold (subject to legal retention limits).
  • Export anything you want to keep first (for example, export individual notes from the app).
  • If you have an active subscription, cancel it in the app store (Apple App Store or Google Play) before or after account deletion so you are not charged again.

How to delete your account in the app

iPhone and Android

  1. Open Jotifi and sign in.
  2. Go to the More tab (bottom navigation).
  3. Tap Settings.
  4. Under Account, tap Account and confirm the email shown is yours.
  5. Tap Delete account, read the confirmation, and confirm to submit the deletion request.

macOS, Windows, and web

  1. Open Jotifi and sign in.
  2. Open Settings (gear icon in the top bar, sidebar, or title bar depending on your platform).
  3. Go to the Account section, or open your profile from the top-bar avatar and choose account options.
  4. Confirm the email and user details match the account you want to delete.
  5. Select Delete account and confirm.

Because you are already signed in, we do not need a separate web form or email verification step — your active session proves you control the account.

Sign in with Apple

If you use Sign in with Apple, you can also remove Jotifi from your Apple ID in Settings → Apple ID → Sign-In & Security → Apps Using Apple ID (iOS) or System Settings on macOS. Apple may notify us to delete your app-specific account data. For a full Jotifi account deletion, still use the in-app Delete account flow above while signed in.

What happens after you confirm

  • Your account is marked for deletion on our servers.
  • Personal data and encrypted content associated with your account are removed from active systems, including billing identifiers where applicable.
  • You are signed out on all devices. Local app data on your devices may remain until you uninstall the app or remove the workspace.
  • Some information may be retained for a limited time where required by law (for example, fraud prevention or tax records).

Need help?

If you cannot sign in or do not see Delete account after updating the app, email support@jotifi.com from the email address on your account. See also our Privacy Policy.

Contact

Vantage Technology Group Ltd
Email: support@jotifi.com