Privacy Policy

1. Who we are

Jotifi is operated by Vantage Technology Group Ltd. For privacy questions or requests, contact us at support@jotifi.com.

2. What Jotifi is

Jotifi is an offline-first productivity app for notes, tasks, projects, files, and collaboration. Your content is protected using encryption, both on your device and when it is synced to our servers.

3. Information we collect and process

Account and authentication

• Email address and display name (if you provide one)
• Sign-in method: email and password, Google Sign-In, or Sign in with Apple
• Authentication and session tokens used to access our services

User content

Projects, notes, tasks, tags, spreadsheets, whiteboards, attachments, reminders, and collaboration or sharing metadata. This content is stored and transmitted in encrypted form.

Device and technical data

• Push notification device tokens (Apple Push Notification service on Apple platforms; Firebase Cloud Messaging on Android)
• Device metadata needed to deliver notifications (such as platform and app version)
• IP address and standard server logs for security, troubleshooting, and operations

Location (optional, your choice)

We only access location when you use location-related features, and only with your permission:

• When you choose to add a location to a note
• Background location only for location-based reminders you explicitly create

You can change or withdraw location permissions in your device settings at any time.

Photos and camera (optional)

Camera and photo library access is requested only when you choose to insert images into notes. We do not scan your photo library in the background.

Billing and subscriptions

• Subscription purchase tokens and receipts from the Apple App Store and Google Play, verified on our servers
• Subscription status and entitlement tier

We do not collect or store full payment card numbers. Payments are processed by Apple or Google.

Analytics and advertising

We do not use third-party advertising or behavioural analytics SDKs in Jotifi. Firebase is used on Android only for push notification delivery (Firebase Cloud Messaging), not for tracking or ads. We may collect minimal operational metrics on our own servers (for example, error and security logs) to keep the service running reliably.

4. How we use information

• Provide, operate, and improve Jotifi
• Authenticate you and keep your account secure
• Sync your content across your devices
• Send push notifications you have enabled
• Process subscriptions and verify purchases
• Support collaboration and sharing you initiate
• Detect abuse, fraud, and security incidents
• Comply with legal obligations

We do not sell your personal information.

5. Third-party services

We use the following categories of third-party services:

• Apple — Sign in with Apple, App Store billing, and Apple Push Notification service
• Google — Google Sign-In, Google Play billing, Firebase Cloud Messaging (Android push), and Google Maps (for location search and map display where enabled)
• Cloud infrastructure — application hosting and storage provided by established infrastructure providers

These providers process data only as needed to deliver their service to us. Their own privacy policies also apply.

6. Security

We use industry-standard technical and organisational measures designed to protect your information, including encryption of data in transit and at rest. Access to systems that process personal information is restricted and monitored.

While we work hard to protect your information, no method of transmission or storage can be guaranteed to be completely secure.

7. Data retention

We keep account and content data while your account is active. Server logs are retained for a limited period for security and operations. When you delete your account, we mark the account deleted and remove or anonymise associated personal data, including billing records where applicable, subject to any legal retention requirements.

8. Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing.

• Access and correction — email support@jotifi.com from the address linked to your account
• Deletion — delete your account from inside the signed-in app (see our account deletion instructions). If you signed in with Apple, you can also use Apple's account deletion flow; we receive and honour those requests
• Export — you can export individual notes from the app. For a broader copy of your data, contact support@jotifi.com
• Permissions — you can change location, camera, photo, and notification permissions in your device settings at any time

If you are in the UK or EEA, you may also lodge a complaint with your local data protection authority.

9. International transfers

Your information may be processed in countries other than your own, including where our infrastructure providers operate. We take steps designed to protect your information in line with this policy and applicable law.

10. Children

Jotifi is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact support@jotifi.com and we will take steps to delete it. In some regions, parental consent may be required for users under 16.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy at this URL and update the “Last updated” date at the top. Material changes may also be communicated in the app or by email where appropriate.

12. Contact

Vantage Technology Group Ltd
Email: support@jotifi.com