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Your account, signing out and deleting it
See your account details, sign out of a workspace on one device, and delete your Jotifi account together with the cloud data you own.
All devicesChecked against Jotifi 1.0.7 on 17 October 2026
Steps for the Jotifi app on iPhone and Android phones. Picked from your browser; choose another device any time.
Steps for the Jotifi app on iPad and Android tablets. Screenshots and menu names are from iPad; on Android tablets most menu commands are in sentence case. Picked from your browser; choose another device any time.
Steps for the unfolded screen. Folded, the cover screen uses the phone layout. Picked from your browser; choose another device any time.
Steps for the Jotifi app on Mac and Windows. Screenshots show the Mac app; on Windows only the window buttons and the shortcut keys differ. Picked from your browser; choose another device any time.
Steps for the Jotifi web app at app.jotifi.com in a desktop browser. Picked from your browser; choose another device any time.
Your account is the Google, Apple or email sign-in you use for Jotifi. Each workspace is signed in with its own account, so Account always shows the account of the workspace you have open.
See your account details#
Click your account picture at the top right. Account opens in the pane on the right.
At the bottom of the sidebar, tap your name. Account opens on the right.
Tap your account picture at the top right of Today, then tap your name at the top. The Profile page opens.
You see:
- Account information: your Email, User ID, how your account Signs in with (Google, Apple, or email and password), when it was Created and your Last sign-in. Use the copy button beside the email address or the user ID when support asks for it.
- Plan and workspace: your plan, with Upgrade while you are on Starter, and the workspace you have open. Select the workspace to switch to another one. See Switch and create workspaces.
- The Terms of Use and the Privacy Policy.
Sign out#
Signing out signs you out of the workspace you have open, on this device only. Its encrypted data stays on the device so you can sign back in, unless you choose to remove it. Before you confirm, Jotifi says whether all your changes have synced.
- Click your account picture at the top right, then Sign out… at the bottom of Account. You can also right-click the picture and choose Sign out….
- To also remove the workspace and its data from this device, tick Also remove this workspace and its local data from this Mac (on Windows, this PC; in the web app, this browser).
- Click Sign out.
- At the bottom of the sidebar, tap your name, then Sign Out….
- Tap Sign Out, or Sign Out and Remove Data from This iPad to also remove the workspace and its data from the iPad. On an Android tablet, the choices are Sign out and Sign out and remove data from this tablet.
- At the bottom of the sidebar, tap your name, then Sign out… (on the iPhone Duo, Sign Out…).
- Tap Sign out, or Sign out and remove data from this tablet to also remove the workspace and its data from the device. On the iPhone Duo they are Sign Out and Sign Out and Remove Data from This iPhone.
- Tap your account picture at the top right of Today.
- Tap Sign Out….
- Tap Sign Out, or Sign Out and Remove Data from This iPhone to also remove the workspace and its data from the iPhone.
- Tap your account picture at the top right of Today.
- Tap Sign out….
- Tap Sign out, or Sign out and remove data from this phone to also remove the workspace and its data from the phone.
If you choose to remove the data while some changes haven't synced, Jotifi warns you that they will be lost and asks you to confirm with Delete Anyway.
Delete your account#
Deleting your account permanently deletes it and the cloud data you own. The people you shared with lose access. It can't be undone, so export anything you want to keep first.
- Click your account picture at the top right.
- At the bottom of Account, click Delete account….
- Read what will happen, then click Delete account permanently.
- At the bottom of the sidebar, tap your name.
- At the bottom of Account, tap Delete account… (on an iPad or the iPhone Duo, Delete Account…).
- Read what will happen, then tap Delete account permanently.
- Tap your account picture at the top right of Today, then tap your name at the top.
- At the bottom of Profile, tap Delete Account…Delete account….
- Read what will happen, then tap Delete account permanently.
Your account is turned off straight away, and your data is removed in the background. Records that the law requires Jotifi to keep, such as financial records, may remain. If you signed in with Apple, also remove Jotifi under Sign-In and Security › Sign in with Apple at account.apple.com.
If you can't sign in to delete your account, email support@jotifi.com from the address on your account.
Related
Switch and create workspaces
Keep separate workspaces for separate accounts, such as work and home, and switch, rename, sign out of or remove them.
Change settings
Open Settings to change the theme, the sidebar or tab bar, animations, notifications, editing and storage, mostly for the device you are using.
Plans and limits
What the free Starter plan includes, what Pro adds, how the 7-day trial works, how to upgrade or cancel, and what happens at a limit.
How your data is protected
What Jotifi encrypts on your device before it syncs, what it doesn't, who holds the key, and the privacy choices you have in the app.
Get help
Watch short walkthroughs, send a question to Jotifi support from the app, send a diagnostics report, find your app version, and update Jotifi when it asks.
Still need help?
Email us with the device you use and what you tried.